Why it ranks here. The chair you get when the budget is small: zero gravity, SL-track rollers, an app and voice control for a fraction of the premium brands, and buyers who get a good unit are content.
It has the most reports of arriving broken: units wrapped in a plastic bag with a return sticker still on, scrapes on the leather and no power cable, and one died after a month with a bad electrical sound. There is nowhere to buy parts and the company will not point you to anyone, so a dead board means a dead chair and a refund is the only repair. The remote has buttons the manual never explains. Buy from a shop with easy returns and treat the first month as a test.
What owners like
- Cheapest zero gravity
- Full feature list
What owners complain about
- Arrives damaged or used
- No parts channel
- Unexplained controls
“Just bought this today and can‘t wait for it to arrive. I‘ve only seen good reviews about it and I hope it will be a good addition to help me recover from my butt and lower back pain from sitting infront of the pc for half the day for years already. My body is finally starting to pay the toll. The gamer life 😅”
— YouTube comment · @robbiebubble3670 · 2023-06-28
1 positive · 2 mixed · 2 neutral · 6 negative · 11 voices · ✓ all 11 linked to source
Read all 11 quotes (11 voices)
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I bought this chair from Amazon, after the first one arrived damaged I got another one and after one month use some kind of bad electrical sound happened and it doesn’t work anymore, got a refund and now I don’t know what brand to try. I enjoyed it while it worked but it’s a lot of money for something that seems to have issues.
YouTube comment
· @trialsrob214 · 2023-06-28 · watch the original ↗
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I have to give my 2 cents. I bought this chair on Amazon & started a return 7/4/24 & yet still await a refund after 2 weeks. Quite frustrating to say the least! I was highly disappointed in several things. Now, this comes from a perspective of owning a previous Osaki massage chair a few years back, so I may sound petty or too picky to some folks. Anyway... For starters, I'm 5'10" 210 lbs, fairly broad shoulders. I felt compressed and it was too narrow for my arms to naturally get in without jimmying in. First, I want the chair to feel comfortable, even somewhat luxurious just getting in before anything starts. Anything similar to soft, Italian leather comfort. Well, it was not comfortable to me. It has some padding, but my gripe is you feel like your rear is exposed like on a toilet, it has nothing solid or smooth behind it. Some will not like the feeling of the rollers on your butt cheeks due to this. However, the chair once in gives a pretty reasonable massage. The SL rollers provide good force and adjustments can be made. Second gripe, the item claims a Thai stretch. Well, it does not function at all as a stretch mode. Broken? False advertising? I don't know, it simply does not work. Next, the Zero Gravity function is only one step. Others have 2 to 3 steps. This chair only appears to reach an angle of a Comfort Step, which is not near enough to feel flat. Hence, a Deep Step mode appears missing. Again, it may not be important to some, but it was a huge deal for me. I recall the Osaki chair reclining even further back in Deep mode, as if you were slightly suspended backward in a somewhat hanging upside down, medically known as Trendelenburg position. Maybe they are the only ones which angle back this far. I assumed all modern chairs reclined this far, but I was wrong. Very disappointed! Those are my gripes and I feel the chair falls short of my expectations. I will be buying another chair. I'm in consideration of the EASPearl now, as I hear it accommodates a wider range of persons in various sizes. If you are a broad fellow, taller than myself, or if any of these issues sound important to you, I recommend something else.
YouTube comment
· @billb1264 · 2023-06-28 · watch the original ↗
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Any ideas where to buy parts ?(ie. a mainboard) Real Relax don't supply them, nor will direct you to anyone who does. This should be a BIG red flag for anyone looking to buy a Real Relax product.
YouTube comment
· @dwish6370 · 2023-06-28 · watch the original ↗
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I just ordered a real telex message chair last week. It came wrapped in a large plastic bag. Still has a return sticker on it. Not in original box. Broken controller stand and did not come with a power cable. Scrapes all over the leather. Clearly it is a used/returned product. I used my own power cable to test it out, the back would not go up, it is stuck on the zero gravity position. I would never purchase another real relex product again.
YouTube comment
· @Cccc-r2l · 2023-06-28 · watch the original ↗
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Sister bought this against my advice.
1. A chair cannot massage you.
It can only shake and vibrate a persons body.
2. The bix we recieved it in was damaged, which normally means someonenelse returned it.
3. After 1 day of use the chair stopped working and would not power on despite unassembling and reconnecting all wires.
4. Now im responsible for returning the chair and i havent yet checked if theres a restocking fee.
5. The chair is heavy and impractical to move. When you press against the front, the legs collapse backwards and the chair remains stationary. When you press against the back it folds forward without moving. You cannot lift the chair either.
Please save yourself the time, money, and space, by seeking proffesional massage from a trained practicioner.
YouTube comment
· @dodgechallenger2116 · 2023-06-28 · watch the original ↗
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Just bought this today and can‘t wait for it to arrive. I‘ve only seen good reviews about it and I hope it will be a good addition to help me recover from my butt and lower back pain from sitting infront of the pc for half the day for years already. My body is finally starting to pay the toll. The gamer life 😅
YouTube comment
· @robbiebubble3670 · 2023-06-28 · watch the original ↗
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Just ordered one like 3 days ago came today used your code, I just hope it will last like 2 years thats my only concern!
YouTube comment
· @kylanjohnston8587 · 2023-06-28 · watch the original ↗
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There are so many buttons on the controller that are inscrutable and are not addressed in the manual. For example, there is a button named "Width". Width of what and why do I see no indication of change on the control panel.
A source of detailed information on how to work these buttons and what they do would be very helpful , even essential as some of the things done by the chair are painful. Is that because I'm sore, I'm skinny,etc., and is there a way to reduce the intensity. I can't tell. I suspect the information is available there, but where?
YouTube comment
· @MarkLavine-hd4jp · 2023-06-28 · watch the original ↗
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😅 this looks straight from temu. You are so squished in that thing it's so small. They have these for 600 bucks at Walmart right now I was almost tempted. Glad I looked at vids 👍
YouTube comment
· @kimwilliams106 · 2023-06-28 · watch the original ↗
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This is a completely unbiased review of an item you were paid to review. It is like saying that the people who pay the sports announcers to advertise an upcoming show will say anything bad about it. The chair looks good, and I'm sure it feels fine. I can't take a "professional opinion" from someone who got paid to say what they said. Also, you said you would see if it stood up to your professional standards, and you did not, so I'm assuming it doesn't hold up.
YouTube comment
· @ScottM436 · 2023-06-28 · watch the original ↗
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I got it for under $900.
YouTube comment
· @I_OF_THE_STORM · 2023-06-28 · watch the original ↗
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